Terms and Conditions

Terms of Service 

Access to and use of this Website and the products and services available through his Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service").

By using the Services, you are agreeing to all of the terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by ConnecteDevice (the "Linked Sites"). ConnecteDevice has no control over the Linked Sites and accpts eno responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. 

Privacy Policy 

Our privacy policy, which sets out how we will use your information, can be found a privacy policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. 

Prohibitions 

You must not misuse this Website. You will not:

  1. commit or encourage a criminal offence
  2. transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene
  3. hack into any aspect of the Service
  4. corrupt data
  5. cause annoyance to other users
  6. infringe upon the rights of any other person's proprietary rights
  7. send any unsolicited advertising or promotional material, commonly referred to as "spam"
  8. attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. ConnecteDevice will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. 

Product Descriptions

ConnecteDevice attempts to be as accurate as possible. However, ConnecteDevice does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.

If a product offered by ConnecteDevice itself is not as described, your sole remedy is to return it in unused condition. 

Other Businesses

We may provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. ConnecteDevice does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use. 

ConnecteDevice Community Areas


The following policy applies to Community Areas that are managed by ConnecteDevice:

  1. Registration:
    ConnecteDevice reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.
  2. Submission of material:
    You own all of the content and information you post on the website and the Blogs section (the “Community Areas”) of the Website, and you can control how it is shared through your privacy settings where available. 
  3. IP Content:
    For content that is covered by intellectual property rights, like photos and videos (“IP content”), you specifically give us the following permission, subject to your privacy settings: 
  4. When you publish content or information using the “Public” setting, it means that you are allowing everyone, including other Website users, to access and use that information, and to associate it with you (i.e. your name and profile picture).
  5. We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).
  6. We always appreciate your feedback or other suggestions about ConnecteDevice, but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).
  7. By submitting any material to us, you agree to use the ConnecteDevice Community Areas in accordance with the Community Guidelines and these Terms and Conditions.

If you do not want to grant ConnecteDevice the permission set out above on these terms, please do not submit or share your contribution on the Community Areas.

The Service provides you with the ability to interact with social media services, such as through Facebook “Like” buttons, Twitter and otherwise. These features may enable integration and/or access to your social media accounts. We do not control those social media services, your profiles on those services, modify your privacy settings on those services or establish rules about how your personal information on those services will be used. You and the social media service providers are in control of those issues, not ConnecteDevice.

You are encouraged to read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features made available to you on our Service. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.

Terms of Sale 

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with ConnecteDevice you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. ConnecteDevice retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be ConnecteDevice or may in some cases be a third party. Where a contract is made with a third party ConnecteDevice is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. 

Pricing and Availability 

Except where noted otherwise, the List Price displayed for products on our Web site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.

With respect to items sold by ConnecteDevice, we cannot confirm the price of an item until you order.  We will typically charge your credit card at the time of purchase, however, you have the right to cancel your order at any time prior to shipment without penalty.

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies. 

Payment 

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. 

Discount Codes 

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any discount code will be specified at the time of issue.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. 

Disclaimer of warranties and limitation of liability


This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by connectedevice on an "as is" and "as available" basis, unless otherwise specified in writing. Connectedevice makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk. 

To the full extent permissible by applicable law, connectedevice disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Connectedevice does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from connectedevice are free of viruses or other harmful components. Connectedevice will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. 

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Site Policies, Modification, and Severability

Please review our other policies posted on this site. These policies also govern your visit to ConnecteDevice. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Notice and Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide ConnecteDevice’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying ConnecteDevice that your copyrighted material has been infringed.

ConnecteDevice’s Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:

ATTN: Copyright
ConnecteDevice Limited
8/F, Tai Yip Building, 141 Thomson road
Wanchai, Hong Kong SAR

Intellectual Property, Software and Content 

The intellectual property rights in all software and content made available to you on or through this Website remains the property of ConnecteDevice or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by ConnecteDevice and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ConnecteDevice or its licensors.

ConnecteDevice.com™ and COOKOO™ are trademarks belonging to ConnecteDevice. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of ConnecteDevice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with ConnecteDevice and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to ConnecteDevice.

Indemnity

You agree to indemnify, defend and hold harmless ConnecteDevice, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

ConnecteDevice shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. 

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. 

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments. 

PLEASE DIRECT ALL INQUIRIES IN WRITING TO:

ATTN: Legal
ConnecteDevice Limited
8/F, Tai Yip Building, 141 Thomson road
Wanchai, Hong Kong SAR

Waiver

If you breach any conditions outlined here and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Hong Kong courts. 

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ConnecteDevice. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of ConnecteDevice.

Ethical Sourcing Policy

As a reputable and trusted business committed to offering its customers high quality products, ConnecteDevice recognizes its obligation to ensure that suppliers are operating ethically.

We expect our suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights. All suppliers are expected to comply with their national employment laws and regulations with particular regard to: 

We also look to our suppliers to instill these principles when dealing with their own supplier base.

Because of the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as ConnecteDevice continues to grow it recognizes the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.